Terms of use

Last updated 10 November 2026

PrimeGuest shows hotel information, prices and availability for booking directly with the hotel. Prices and availability come live from the hotel and can change until you complete the booking on the hotel's booking page.
Your booking is a contract with the hotel. The hotel's rates, cancellation terms and policies apply, as shown on its booking page.
PrimeGuest is for travellers planning their own trips. Automated or bulk access, scraping, and storing or reselling results are not allowed without a written agreement with us.
We may limit or stop access to protect the service.